![]() You can also uninstall the OneDrive mobile app from Android and iOS devices. On some versions of Windows, you can also hide or uninstall OneDrive. Select the OneDrive Help and Settings icon then select Settings.Ĭlick the OneDrive cloud icon up in your Menu bar, click the three dots to open the menu, and select Preferences. Select the OneDrive cloud in your notification area to show the OneDrive pop-up. ![]() You can always access your files by signing in to. You won't lose files or data by unlinking OneDrive from your computer. If you want to sign out of OneDrive on the web, select your profile photo, then select Sign out. If you want to cancel your OneDrive subscription, see How to cancel your Microsoft subscription. If you want to remove a OneDrive folder from your computer, follow the steps in Choose which OneDrive folders to sync to your computer. If you want to stop syncing a file, read How to stop or cancel sync in OneDrive. If you want to stop syncing for a short time, learn How to pause and resume sync in OneDrive. If you still need help, select Contact Support to be routed to the best support option.Īdmins should view Help for OneDrive Admins, the OneDrive Tech Community or contact Microsoft 365 for business support.Tips: If you want to stop OneDrive for a while, or not use all of it, here are some other solutions: If the OneDrive icon you are looking for is not listed here, please read What do the OneDrive icons mean?įor help with your Microsoft account and subscriptions, visit Account & Billing Help.įor technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you're seeing an error code, read What do the OneDrive error codes mean? Read more about What does it mean when your OneDrive account is frozen? Need more help? You just need to get back under your Microsoft storage quota to get access to your files again. Sign in and follow the on-screen instructions to unfreeze it. You may see an "account frozen" message if you have exceeded your storage allowance and/or haven't signed in for a long time.ĭon’t worry, your files are still there. You can do this with Files on Demand or by choosing which OneDrive folders to sync with your computer. View the largest files on your OneDrive.įree up OneDrive storage by reducing what your sync. To prevent going over your storage limit, you have three options:ĭelete some files and folders. If you see this icon, it means your OneDrive storage is nearly full.Ĭaution: Your OneDrive account will be frozen if you exceed your OneDrive storage limit for more than three months. Learn more about how to Use OneDrive on Android. ![]() The OneDrive cloud icon may briefly appear in your Android notifications as part of the normal upload process. Learn more about restrictions and limitations when you sync files and folders. OneDrive will show a padlock icon next to the sync status if the file or folder has settings which prevent it from syncing. When OneDrive Setup starts, enter your personal account, or your work or school account, and then select Sign in. ![]() In Windows 8.1, search for OneDrive, and then select the OneDrive app. In Windows 7, under Programs, select Microsoft OneDrive. In Windows 10/11, select the OneDrive desktop app. Select the Start button, search for “OneDrive”, and then open it: ![]() Important: To make sure you're getting the latest features and fixes, download and install the latest OneDrive app for free. ![]()
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