Our guess is that this is probably about a phishing form. At this point, we are waiting for them to look into our case. I called her many times again to check about the case, but she seems to be getting irritated with me. Unfortunately, she told me she needs to look at the case which she can do in a few days. I was ready to shutdown any form they request and provide any information we have about the user. I told them we are a web service with hundreds of thousands of users, so this is a matter of urgency, and we are ready to cooperate fully. When I contacted the Secret Service, the agent told me she is busy and she asked for my phone number, and told me they will get back to me within this week. In order to resolve the issue, they asked us to contact the officer in charge at U. They have told us the domain name was suspended as part of an ongoing law enforcement investigation. They have disabled the DNS without any prior notice or request. has been suspended by Godaddy for more than 24 hours now. I’d like to thank you all for your sympathy. No way is this their fault, especially not for the reason you put forth.įounder of JotForm here. Jotform could have been able to take care of this situation had someone just alerted them to the problem. You don't get mad at the company for not switching registrars (even if they are a douchey one). It's proof that any more laws giving the Feds power to take down sites is totally superfluous and unnecessary as its already happening in a very public way. There was no due process, no warning, nothing. Jotform is a legit site, not even close to dubious like some others where you can actually argue that they might have been knowingly violating copyright and such. They shot first and asked questions later. What the real issue here is, is that law enforcement pretty much busted in and took down a domain name without warning. I doubt many if any registrars would refuse the government like that. GoDaddy sucking is besides the point here. Just imagine if this had been a takedown of Google, Microsoft, Apple or Facebook site, all of which easily meet or have met the conditions for alleged infringements of US IP or other laws at some point, if for no other reason than hosting user-generated content. In particular, to be able to shutdown or ruin the reputation of a business at the drop of a hat due to alleged breaking of the law - not even by the business itself - before it has even been processed by the justice system! The blame obviously lies squarely with the US federal agencies - you do not see this happen in other developed countries, for example (UK does not count since its a US colony in all but name). I wouldn't even say you are beating a dead horse with that dependency. How can anyone who has ever used the Internet or has even a basic understanding of the Domain Name System believe that it is a registrar's right or responsibility to take down a domain, especially without notice, and that does nothing to contravene the conditions of owning that domain name? Ha! How about destroying them? That's what it looks like to me.īenologist please stop trying to make it sound as if there is any dependency between your 1 and 2. Then the politicians want to go around talking about creating jobs. It's so sickening that the government probably just hurt not one but maybe thousands of companies in one fell swoop and everyone's pissed at the wrong guy. If they only knew how totally arbitrary this stuff is I think they'd be mad at the Feds like they should be. SOPA's supporters have done a really great job of training regular folks to think like some of these angry users making them think that somehow it was Jotform that did wrong. Instead of being mad at Jotform they should be mad at the government.Ī while back I was advocating that we reach out to such people and explain this SOPA censorship stuff in a way they understand and this is precisely why. I really feel for the users but at the same time I'm angry at them for placing the blame where it doesn't belong. What really struck me was that they seemed to be angry at Jorform! These angry users are talking about security too as if they were attacked or something.
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